Anna University Syllabus - Anna University MBA Syllabus
BA7201 OPERATIONS MANAGEMENT Syllabus | Anna University Regulation 2013 MBA Second Semester Syllabus. Below is the Anna University 2013 Regulation Syllabus for 2nd Semester for MBA Master of Bussiness Administration, Textbooks, Reference books, Exam portions, Question Bank, Previous year question papers, Model question papers, Class notes, Important 2 marks, 8 marks, 16 marks topics.It is applicable for all students admitted in the Academic year 2013-2014 onwards for all its Affiliated institutions in Tamil Nadu.
BA7201 OPERATIONS MANAGEMENT LT P C 3 0 0 3
COURSE OBJECTIVE:
To provide a broad introduction to the field of operations management and explain the concepts,strategies , tools and techniques for managing the transformation process that can lead to
competitive advantage.
COURSE OUTCOME:
Understanding of the strategic and operational decisions in managing manufacturing and service
organizations and appreciation of the role of operations management function in an organization.
UNIT I INTRODUCTION TO OPERATIONS MANAGEMENT 9
Operations Management – Nature, Importance, historical development, transformation processes,
differences between services and goods, a system perspective, functions, challenges, current
priorities, recent trends; Operations Strategy – Strategic fit , framework; Supply Chain Management
UNIT II FORECASTING, CAPACITY AND FACILITY DESIGN 9
Demand Forecasting – Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning – Long range, Types, Developing capacity alternatives.
Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location – Theories, Steps in Selection, Location Models. Facility Layout – Principles,
Types, Planning tools and techniques.
UNIT III DESIGN OF PRODUCT, PROCESS AND WORK SYSTEMS 9
Product Design – Influencing factors, Approaches, Legal, Ethical and Environmental issues.
Process – Planning, Selection, Strategy, Major Decisions. Work Study – Objectives, Procedure.
Method Study and Motion Study. Work Measurement and Productivity – Measuring Productivity
and Methods to improve productivity.
UNIT IV MATERIALS MANAGEMENT 9
Materials Management – Objectives, Planning, Budgeting and Control. Purchasing – Objectives,
Functions, Policies, Vendor rating and Value Analysis. Stores Management – Nature, Layout,
Classification and Coding. Inventory – Objectives, Costs and control techniques. Overview of JIT.
UNIT V SCHEDULING AND PROJECT MANAGEMENT 9
Project Management – Scheduling Techniques, PERT, CPM; Scheduling - work centers – nature,
importance; Priority rules and techniques, shopfloor control; Flow shop scheduling – Johnson’s
Algorithm – Gantt charts; personnel scheduling in services.
TOTAL: 45 PERIODS
TEXTBOOKS
1. Richard B. Chase, Ravi Shankar, F. Robert Jacobs, Nicholas J. Aquilano, Operations
and Supply Management, Tata McGraw Hill, 12th Edition, 2010.
2. Norman Gaither and Gregory Frazier, Operations Management, South Western
Cengage Learning, 2002.
REFERENCES
1. William J Stevenson, Operations Management, Tata McGraw Hill, 9th Edition, 2009.
2. Russel and Taylor, Operations Management, Wiley, Fifth Edition, 2006.
3. Kanishka Bedi, Production and Operations Management, Oxford University Press,
2004.
4. Chary S. N, Production and Operations Management, Tata McGraw Hill, Third Edition,
2008.
5. Aswathappa K and Shridhara Bhat K, Production and Operations Management,
Himalaya Publishing House, Revised Second Edition, 2008.
6. Mahadevan B, Operations Management Theory and practice, Pearson Education, 2007.
7. Pannerselvam R, Production and Operations Management, Prentice Hall India,
Second Edition, 2008.
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